Sentiment Analysis Dashboard

Active Conversations
240
+12% from yesterday
Average Sentiment
+0.64
-0.08 from last hour
Critical Alerts
5
+2 in last hour
Intervention Rate
8.7%
-1.2% improvement
Sentiment Distribution Over Time
Real-time sentiment analysis across all conversations
Risk Distribution
Patient relationship risk assessment
Low156 patients
65%
Medium58 patients
24%
High21 patients
9%
Critical5 patients
2%
Active Alerts Requiring Attention
Conversations with declining sentiment that need immediate intervention
Saravanan Balakrishnan
Coach: Sasi Paul
Sentiment: -0.72
Billing inquiry escalation
Critical
Maria Rodriguez
Coach: Dr. Smith
Sentiment: -0.58
Treatment plan confusion
Critical
John Chen
Coach: Nurse Jane
Sentiment: -0.45
Appointment scheduling conflict
Critical